In today’s world, Google user reviews are vital to the image and reputation of businesses. These reviews, which business owners themselves often pay little attention to, tend to reflect the experiences of individual customers at the establishment and are often a decisive factor in choosing one restaurant over another for a meal, especially for people who are not from the area and look to these reviews for a reference. This study, carried out by www.comerciosenred.com, analyses the ratings, reviews and scores that users have given to hospitality businesses in the municipality with a certain weight on the internet.
Manilva’s well-rated hospitality sector
In Manilva, the average rating given by users to hospitality businesses stands at 4.2 out of a maximum of 5, following an analysis of more than 27,800 reviews across the 43 businesses selected.
The best-rated restaurant in Manilva
Among all the businesses with more than 200 reviews, the best rated in the area is Restaurante Oliver Twist, located on the Paseo Marítimo in Sabinillas, with a total of 222 reviews and an average score of 4.7 out of 5.
The restaurant with the most reviews in Manilva
The restaurant that has so far gathered the most ratings from its customers is Asador Las Brasas de Sabinillas, with a total of 1,902 reviews and an average rating of 4.4 out of 5.
Fast food the lowest rated
The fast food restaurants in the town come off worst in this study, with Tele Pizza having an average rating of 3.1 after 234 reviews, followed by Burguer King with an average rating of 3.2 out of 5 after the 903 reviews on its Google listing.
Beach bars with good marks
Following the analysis of the 14 beach bars (chiringuitos) in the municipality, they obtain an average rating of 4 points out of 5. The best-rated beach bar among users, with a 4.4, is Chiringuito Romeo´s Beach in the Los Granados area, while the one that to date has generated the most interaction with its customers is Chiringuito Las Gaviotas, with 1,205 comments and ratings, giving an average score of 4.2.
A tool for obtaining customer ratings
One of the difficulties faced by traders all over the world is encouraging satisfied customers to leave a positive rating, whereas when a customer is not fully satisfied, it is very easy for them to go looking to rate their experience negatively.
The team at www.comerciosenred.com has launched a tool with NFC technology that makes it much easier for customers to leave a review for the business simply by passing their phone in front of the device. This tool can be purchased through their own website or via Amazon at the following link: https://www.amazon.es/gp/product/B0D38G6C4T/and is suitable for any type of business.
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